To help you find answers to your questions faster, we have compiled quick answers to the most common questions from our guests. Start by choosing a help topic from the list below:
Yes, please place your request for any extra bed / cot in the Special Request box before you submit your booking. Any special request fees are determined by the property and you will pay any additional costs to the property directly.
Yes! You can make changes to your booking. Depending on the property's policy, you can do the following:
Please note that changes to your booking may result in additional cost. Please check your booking confirmation for details and contact our Central Reservations Team for assistance.
To make a new reservation, find your preferred property on ezibed.com and submit a direct booking, or call our Central Reservations team on 0800 804 653 for assistance (toll free, within New Zealand only), or +64 (03) 358 7900 if calling from overseas (charges apply).